I took here my fiance because she loves princess vibes and castles. The acomondation made us feel like in a fairytale and gave us romantic vibes which is excatly what we hoped for. Our room was very pretty, spacious and smelled good. We had a pool view and the apartment furniture looks historical. The staff was reaaaally friendly and kind, asking us everyday while breakfast how did we sleep, if everything is fine etc and they were always smiling. One day we could not fall asleep because of a loud party noise coming from another hotel next to this one. We went to the reception to ask whether it is possible to do something about that. The staff was very helpful and kindly moved us to another room on the other side of a hotel for that night so we could fall asleep. The breakfast was good, a lot of to choose from. We received an half hour free foot massage instead of free taxi to airport (which we did not need). There are bicycles to borrow for free.
Jakub
febbraio 2025
This place was a dream! We ended up here after leaving another hotel due to mildew in the rooms, and it was such a welcome change. The hotel itself is stunning, with well-maintained gardens and a beautiful pool—our kids loved it. The staff were exceptional, always going the extra mile. When our kids got sick, they were incredibly attentive and helpful. Plus, they even surprised my partner with a birthday cake at breakfast! Definitely the best stay we had in Vietnam
Mandeep
febbraio 2025
The facilities were fantastic and the location is great but more than this the staff were simply amazing. They all went above and beyond for our family. When you are there you feel like you are a world away from the business of Hoi An and Old Town it is a great escape and a great family experience. We were treated with drinks on arrival and every member of staff had a smile and made you feel so welcomed. We will definitely be going back there on our next Hoi A venture.
Trent
settembre 2024
Beautiful landscaped grounds and great staff with an excellent breakfast buffet. Spa massage therapists were great as well. We also enjoyed the bicycles that were available to borrow.
Neil
maggio 2023
Good breakfast selection, we were upgraded to a huge room with a nice view, comfortable bed, and overall a nice looking premises. The staff were lovely.
Patrick
gennaio 2024
Absolutely everything. They provide motorbike hire at the hotel and bike hire and transport to the old town, the latter two free for guests. You can also book excursions at a good price at the reception desk. Very complete breakfast buffet.
Emma
agosto 2023
Beautiful hotel and clean room. Excellent breakfast with lots of choices. Helpful staff.
Scott
agosto 2024
Everything about this place was a delight. The staff were friendly and went out of their way to help us. They catered to and even entertained my kids. The place is scenic and has a beautiful pool looking out to the rooms. The rooms itself were spacious and had good amenities. We were sad to leave.
Lyann
luglio 2023
Very friendly helpful staff. Did the cooking class which was great, cooked 3 vietnamese dishes & then ate for lunch well worth the money, so much food & delicious.
Cherie
dicembre 2024
Amazing stay at Hoi An Garden Palace & Spa, very good location with easy access to all the Hoi An hotspots. The staffs are very kind and bubbly adding to the joy of staying here. We enjoyed our stay here and would highly recommend.
Nhu
novembre 2024